Thank you for shopping with Twin Life Picks. We want you to feel confident when purchasing our digital products.
Digital Products
All digital products sold by Twin Life Picks are delivered electronically. No physical product will be shipped.
Because digital products are available for download after purchase, all digital product sales are generally final and non-refundable once the digital file has been accessed or downloaded, except where a refund is required by applicable law.
Problems With Your Download
If you experience a technical problem accessing your purchase, receive the wrong file, or discover that a file is defective or corrupted, please contact us. We will make reasonable efforts to provide a working replacement file or otherwise resolve the issue.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us so we can review the duplicate transaction and determine whether a refund is appropriate.
Refund Requests
If you believe you qualify for a refund or need assistance with an order, please contact Twin Life Picks and include your name, order number, and a brief description of the issue.
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have questions about your purchase or this policy, please contact us through the contact information provided on the Twin Life Picks website.